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Ordering from www.tigal.com
When you order from www.tigal.com we require your name, email address, shipping address and phone number. This data us used to process, ship and send your order and shipping confirmations via email. We do not not sell, rent, or disclose this data to any third party. From time to time, we may use the purchases you make to customize our product recommendations.
Opening a www.tigal.com account
We require your name, billing address, shipping address, email address and telephone number in order to open an account for you. We may also ask some additional optional questions to help us better serve you. This account data is never shared with anyone. You can update and modify your data in the secure "Your Account" area of the site at anytime.
From time to time, we may contact you about sales, special offers and new site features only if you agree to be included in the mailing list of our regular newsletter. You can cancel and discontinue to receive our free email updates by following the instructions contained in the email you receive.
Customer Feedback Form (Contact us)
You can use this form to provide us with your feedback which we may use to improve our website. The only required data is your name and email address. This data will not be shared with any third party.
Credit Card Processing
We use PAYPAL or Wirecard (Payment Service Providers) to process credit card orders. PayPal and Wirecard are provided with order data only. Your personal credit card data is not conveyed or stored by us in any way.
You will be notified via email should we use your personal data in a manner different from that stated at the time of collection . You will have a choice as to whether or not we may use your information in this different manner.
Questions about our Policies
If you have any questions regarding data use, data security or any of our policies please contact our Customer Service Department by using the contact form link or call us at +43 (0)1 5771035.
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Shipment and Payment
We accept Wire Transfer, VISA, MasterCard and PayPal. For security reasons we do not handle credit card details directly. All credit card payments are handled by a secure third party provider - Wirecard.
By default we ship with DHL and FEDEX (insured shipment). For shipment costs to your country please check here.
All listed prices exclude Value Added Tax (VAT) and shipping cost. Customers outside the EU or companies within the EU with a valid VAT number are exempt from VAT. Companies based in Austria and private persons will have 20% VAT added to the prices at checkout.